Glamping UA

FAQ

FAQ

Have Questions? Find Answers Below

Business

Our manufacturing facility is located in a small town approximately 700 km away from the frontlines. This location is not strategically significant, reducing the risk of attacks. Additionally, we have backup generators in place to ensure uninterrupted production during potential blackouts caused by power disruptions.

We are ready to replace or repair our products, or even your old safari glamping tent, at our expense within 3 years, provided they were used normally.

To get an offer with a glamping tent price, you can either submit a request through the form on our website or reach out directly to our COO, Andrii. You can find his contact details on our site.

Yes, you can place orders for tents separately. You can also choose from our offers with platforms, or even with furniture and we can also provide you with an up-to-date list of models of our glamping tents with bathroom for sale, depending on your specific requirements.

We offer flexible payment terms, and we have an accredited line of credit from a top Ukrainian bank Oshchadbank, backed by the EBRD, which can be utilized for your convenience.

If the glamping tents are in stock, we can ship them within a week from the order date. For tents not in stock, production typically takes up to a month, depending on the order size. We ship via trucks according to Incoterms 2020.

Our production facilities and warehouses are situated 700 km from the frontlines and 100 km from the EU border, enabling swift transportation.

Shipping costs start at €4,000. Please provide us with your location and the potential order volume, and we will provide you with an accurate cost estimate.

Absolutely, our R&D department works on custom models for our clients, from minor modifications like color and window quantities to entirely new designs of safari glamping tents or lodges.

Our tents have certification for compliance. Feel free to contact us, and we’ll provide the certificates upon request.

The minimum order quantity is one truckload. The number of tents that can fit in one truck varies based on the canvas glamping tent model. For instance, the most popular model, Safari 24, can fit 25-30 tents without a floor, 10-15 tents with a floor, or 8-12 tents with both a floor and furniture.

Maintenance

Our canvas glamping tent is made of poly-cotton fabric that requires regular cleaning every six months or as needed. Use a sponge or soft cloth, warm water, and mild soap. Avoid aggressive cleaning products or pressure washers, as they can damage the fibers and the water-repellent coating.

The roof and the protective strip at the base are made of PVC, which is easy to clean. Clean every three months or as needed. Usually, warm water, a soft sponge, and a mop with a telescopic handle are sufficient. For heavier dirt, use mild soap. Avoid harsh cleaners like bleach, as they can damage the material, cause discoloration, or leave stains.

Once a year, treat wooden terraces, flooring, and other wooden components with a specialized terrace oil. This protects the wood from moisture and prevents mold growth.

Zippers can be easily cleaned of sand, dirt, and other debris using a soft brush. To reduce wear and maintain water resistance, regularly lubricate zippers with products like silicone spray. Avoid pulling zippers too hard to prevent damage. If a zipper does not function properly, check for dirt or obstructions.

If your tent is equipped with removable mosquito net curtains, they can be washed by hand or in a standard washing machine. Use a laundry bag for delicate items and a mild detergent.

Regularly clean the tent and never pack it when wet for transport or storage. To minimize condensation, keep ventilation openings slightly open, even during rain. If condensation occurs, wipe it off with a dry cloth and air the tent thoroughly.
If mold or mildew appears, treat the affected areas with a 50% vinegar solution, leave it for 30 minutes, and then rinse thoroughly with clean water.

We offer glamping for sale with our tents that are designed to withstand cold weather and can remain set up under snow throughout winter. However, consider the specific climate of your location. If your tent is in a coastal or storm-prone area, we recommend disassembling it for seasonal storage.

If you decide not to disassemble the tent for winter:
Check and tighten the roof using ratchet locks if necessary.
Remove mattresses, bedding, textiles, decor, and any items susceptible to moisture.
Close all windows and tighten the tent fabric to avoid sagging.
Wait for spring to start the new season. 😊

We recommend storing tents in dry, well-ventilated areas. Ensure the tent is clean and completely dry before packing it for storage to avoid mold or mildew. If drying outdoors is difficult, spread the tent indoors or in another dry space, open all doors and vents, and let it air-dry. If space is limited, hang individual tent components to dry.

Get in touch with us

Feel free to get in touch with us to get an offer with glamping tent prices and explore the endless possibilities that glamping can bring to your business. Whether you’re interested in a specific model from our range of safari tents and lodges or seeking to become a distributor or strategic partner, we’d love to hear from you.